BACKGROUND

All investor-owned utilities must obtain approval from the California Public Utilities Commission (CPUC) for the rates they charge customers. This is done primarily through a General Rate Case (GRC) application to the CPUC to justify a proposed budget.

On July 1, 2025, Cal Am filed its GRC application to increase rates for water service by approximately 30.3% by 2029. On August 4, 2025, the Public Advocates Office (Public Advocates) protested Cal Am’s application.  The Public Advocates provided reports and recommendations on January 23, 2026, which are available below.

PUBLIC ADVOCATES OFFICE’S POSITION

The following table compares Cal Am proposed and the Public Advocates Office recommended average system rate changes.

 

Cal Am’s Request

Public Advocates Office’s Recommendation

Year

Increased Revenue

Percentage Increase

Revenue Change

Percentage Change

2027

$63.0 million

18.71%

$12.1 million

3.24%

2028

$22.4 million

5.50%

$14.6 million

3.75%

2029

$26.0 million

5.30%

$8.5 million

2.12%

 

In addition to recommending decreases in the average system rate for water services for 2024, the Public Advocates Office also made the following recommendations to the Commission:

  • The ratemaking process should be transparent to decision-makers and ratepayers and encourage utilities to operate efficiently and within a reasonable budget.
  • As a substitute for competition, the Commission must ensure that Cal Am does not abuse its position as a natural monopoly.
  • The Commission should limit alternative ratemaking mechanisms that result in surcharges on customers’ bills.

 

PUBLIC ADVOCATES DOWNLOADS:

The Public Advocates Office’s Protest

Testimony and Reports:

Additional information regarding this proceeding can be obtained from the CPUC’s docket.

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